当别人惹你生气时，你该怎么办？

（手机随拍，家门前的风景）

这个时代不缺心灵鸡汤，如果想喝，随时打开朋友圈可以喝个够，只是每个人的苦楚深切直接而又特殊，粗泛的安慰已无济于事，因为那基本上是一种语言硬块，固化的文字结石，难以和柔软敏感的血肉灵魂相融。也许你一起静静地跟着沉默，也比你不走心地长篇大论要好。当我们不痛快了，别指望别人能走进你的心扉，听懂你的心声，再给你一个温暖舒服的建议，带你走出情绪的阴霾，这样的人也许有，但不一定在合适的时间正好能碰到，所以，还是靠自己去超脱。这里呢，我可以提供一种方法，比如别人惹到你了，你生气了，有点控制不住情绪了，除非你就是想教训对方，但如果你的理智告诉你别在这上面浪费宝贵时间，那怎么办呢？把对方当作客户，把自己当作公司的客服人员，定位之后，你就坦然多了，无论他怎样难缠，无理取闹，无论他怎样污辱你，你也不能和他对骂，还要想出解决办法，平复情客户情绪，搞定他，摆平他，拿下他。这同时也说明，公司客服的岗位也不是那么好干的，要处变不惊，要承受打击挫折，要调控情绪，要有博爱之心等等，既然这样，我们今天分享的英语佳句就和客服有关了，看下面的内容吧：

① A: We've been having a lot of customer complaints recently. Just picking up the phone gives me butterflies in my stomach.

B: What? Recruits these days can't even handle a customer complaint? Come on, just have a little confidence !

解析：customer complaints 顾客投诉 butterflies in my stomach 我紧张

② A:I just got a phone call from a foreigner, surprised the crap out of me.

B: What's it for?

A: An inquiry about our product. I transferred the call to the sales department and let them deal with it. Hope they can understand his heavy accent.

解析：inquiry 调查，质询 transferred the call to 呼叫转移

③ A: Neteasy IT. How may I help you?

B: Hi, I'm looking for Mr. Li. But no matter when I call, I can never get through to him. So could you give me his extension number?

解析：get through to sb.接通某人电话 extension number 分机号

④ A: Everything's going well today. I guess I don't have to work tonight.

B: Me too. My job is going without a hitch. I feel so alive. Why don't we go have a drink after work?

解析：without a hitch 一切顺利，没有阻碍