外贸业务中的各种纠纷里，有一类是你无法避免的，就是来自客户的刁难。你永远不知道这一秒还跟你谈笑风生的客户，下一秒会出什么损招坑你。01客户耍赖2011年老板转了一封邮件给我，是一个英国的客户，以前买过一次一次性PVC手套。于是我就跟进这个英国客户。
Dear XX，Hope you‘re doing well. This is just to remind you that the invoice +号码 with the total of+金额sent you on+时间.Although I’m sure you’re busy， I’d greatly appreciate it if you were to go over the invoice and payment details for the services rendered. Please contact me if you have any questions.
Dear John Smith，Thanks for sending through the new requirements / amendments on the project – we’re definitely happy to amend the current contract to reflect these changes. I’ve outlined the changes you've proposed below:Just to let you know， these new amendments actually require us to draw up a new contract， which will take us a few days to finalise. The price will also change. Since this is the fifth contract we've drawn up for this project， we ask that you please make sure you’re satisfied with the new scope and requirements for this project before I create another contract.
